About May

From building digital products to shaping the organizations behind them.

Over 14 years, I evolved from hands-on technology and product work to multidisciplinary Experience Design leadership.

My path through technology, design and digital experience gave me a practical understanding of how product decisions become real. It also showed me that lasting quality depends on the people, agreements and systems behind delivery.

Today I work where experience, business, operations and technology meet. I develop people, clarify direction and create structures that help multidisciplinary teams deliver with autonomy and consistency.

My next chapter is focused on broader design leadership: shaping organizations, strengthening design as a strategic capability and preparing teams for sustainable growth.

What guides the work

Clarity

Make context, criteria and expectations understandable.

Care

Consider accessibility, usability and the people affected by each decision.

Scale

Build practices and systems that remain useful as teams and products grow.

Contact

A conversation about design leadership can start here.

contact.maysantos@gmail.comLinkedIn